If you can get access to the database, try changing the user_password field value in vtiger_users table to:
adpexzg3FUZAk which makes the password as admin
mysql> update vtiger_users set user_password='adpexzg3FUZAk' where user_name='admin' ;
You will also need to set the crypt_type field of vtiger_users to blank (empty value) if you are on 5.0.4 and above.update
mysql> vtiger_users set crypt_type='' where user_name='admin' ;
Now the password for "admin" is "admin"!
1 comment:
This just didn't work for me. I can't say why.
So what I did was edited the record for MY account in mysql. I just changed the field for is_admin from "off" to "on".
Then I logged in with my personal account and reset the password for admin.
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